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SneakerDoc

From manual records to one POS in 20 days

Retail and e-commerceDesignEngineering
Client
The Sneaker Doctor
Industry
Sneaker Cleaning and Restoration
Disciplines
Design, Engineering
Services
Product Design, Web App Development
01

The challenge

The Sneaker Doctor cleans and restores sneakers, and every pair passes through several staff members from drop-off to pickup. Transactions were recorded by hand. Payments came in through different channels, so closing the day was guesswork. When something went wrong, nobody could tell who had handled the pair.

02

What we built

We built SneakerDoc, a POS that covers the whole shop flow. Staff log each pair at intake, take before and after photos, and move it through the service queue. Customers get an SMS update at each key step. Pickup is checked against the claim, and payments and expenses are recorded by channel.

03

The result

  1. In production 20 days from brief.

  2. Every pair has a status, and every payment can be traced to its channel.

  3. The owner reviews revenue and expenses from one screen, with every staff action on record.

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