Abaca Group: One System for 20+ Restaurant Branches

Services

UI/UX Design, Business Process System

Industry

Restaurant and Hospitality

Client

The Abaca Group

Challenge

Running 20+ restaurant branches with no centralized system meant the Abaca Group couldn't reliably track maintenance, customer feedback, or daily operations across locations.

Solution

We built Rule No. 1, a full restaurant management system covering Audit, Feedback, Promos, Maintenance, Commissary, and Daily Sales. Every branch, one system, complete visibility.

Impact

38,632 item orders processed in the commissary system
2,163 customer feedback reports recorded
3,354 maintenance job orders resolved and 332 store audits conducted

Abaca Group: One System for 20+ Restaurant Branches screenshot 1

Abaca Group: One System for 20+ Restaurant Branches screenshot 2

Next Project

Filipino Homes: Real Estate Listings on the Go

“For a complex web app, Symph really delivered what we had in mind from the beginning. We deeply appreciated their initiative to find ways to make the development process more efficient. We had a great collaboration with their team which resulted to an output that is currently serving its purpose for the Filipino people.”

Jhoana Rull

Project Development Officer IV, Office of the Chief Information Officer, Department of Budget and Management

“We felt like we were part of the team and like we're not outsourcing you guys. It felt like you were part of Qavalo. Most of the time when there are outsourced developers, the projects don't really pan out as planned but with Symph, we really felt and saw the results right then and there.”

John Paul Putong

Special Projects Manager, Qavalo, Inc.

“We were able to partner with Symph to empower our business with technology. They were able to take our ideas for a CRM and turn them into reality. Working with Symph feels like they are part of our team and they really care about our success.”

Luke J.

General Manager, China Car Service

“Symph was able to strategically build what we needed to provide better serve our customers. They were with us every step of the way and we saw how intentional they are in helping us maximize technology to improve our services. We would definitely recommend them for similar projects.”

Malou Rocha

Marketing Division Director, M Lhuillier Financial Services Inc.

“As my business grew it became increasingly difficult to manage the individual branches, but Symph has given me the tools that I need to stay on top of my business. One of their products has been foundational in our growth from just a few branches into 20+ branches.”

Jason Hyatt

Founder, The Abaca Group

Abaca Group: One System for 20+ Restaurant Branches

Let's ship.