How a leading finance firm trained its team on Google Workspace

This well-known non-banking financial institution has over 3,000 branches across the country and a workforce of 10,000 employees. It has been part of a lot of Filipino families' stories, dreams and hopes, and it is deeply rooted in the community, with services that are personal and easy to reach. As more of its work moved to digital tools, the firm wanted to adopt them without losing that.

Investing in their people

The firm chose Google Workspace, and it knew the tools would only help if its people knew how to use them well, so it invested in its team.

They organised this event with Symph and Google Workspace so their team members would come away knowing what Google Workspace can do for their own parts of the organisation. They invested in training because they understand that their team's growth directly affects how well they serve Filipino families.

Day 1: Admin Google Workspace Training

The first day was the Admin Google Workspace Training. Participants learned about the latest updates, built up their security knowledge and practised applying what they learned, which made them more efficient and more engaged.

Day 1 was mostly about keeping up with Google Workspace's latest features. That helps their administrative team to:

• work more efficiently by using the new features
• strengthen data security and protect sensitive information
• keep learning and adapting as an organisation

Day 2: End-Users Google Workspace Training

The second day was the End-Users Google Workspace Training. It gave end users practical skills, showed them what the platform can do and got them working together.

Day 2 covered how end users can apply Google Workspace in their daily work, which helps their team to:

• collaborate better and get more done with Google Workspace tools
• simplify communication and project management
• keep learning and adapting as end users

Same commitment, new tools

The firm's commitment to Filipino families is as strong as ever, and the way it works is changing with newer tools.

If you want to see what Google Workspace could do for your business, email us at info@symph.co and we can talk about how to get your team working at full productivity.