Metro Retail, one of the largest retail chains in the Philippines with over 60 stores nationwide, recently took a major step to boost team productivity and streamline operations— they turned to Google Workspace, with our team at Symph providing the support to help them succeed.
We organized and facilitated a workshop tailored to Metro Retail's diverse team, focused on unlocking the full potential of Google Workspace to optimize workflows and communication across the company.
We kicked the workshop off with an enthusiastic group of 31 participants from various departments within Metro Retail. The atmosphere was all about learning, sharing, and discovering how Google Workspace tools could be used to simplify tasks and improve efficiency.
Throughout the day, the team gained practical skills that directly impact their daily operations—like their administrators managing user access to enhance data security and setting up two-step verification to protect sensitive information.
By mastering these tools, Metro Retail's team learned how to create a safer, more efficient workplace, reducing risks and ensuring smoother digital workflows across the organization.
As the day continued, we moved to end-user training, focusing on real-world applications of Google Workspace tools like Google Meet, Calendar, Docs, and Gemini.
The training centered around practical scenarios, such as “How can I quickly create incident reports?” or “How can I find my team’s common available times for a meeting?” These scenarios were tackled through live demonstrations and interactive sessions, allowing participants to learn by doing.
To keep things engaging, we also included group activities and challenges where participants demonstrated solutions to problems like: “An employee left their phone or laptop in a public space, and it was stolen. You need to ensure no sensitive company data is compromised. What do you do?”
Those who answered correctly won gift cards, adding a touch of friendly competition. The training was all about practical, everyday use—what matters most to a busy team like Metro Retail.
More than just a training session, the workshop was a partnership aimed at empowering Metro Retail to maximize their investment in Google Workspace.
Our role was to support their vision of a more collaborative and efficient work environment by helping them find new ways to streamline their workflows, reduce friction in daily tasks, and ultimately enhance their service to their customers.
While Metro Retail is already a leader in their field, the company continues to explore new ways to innovate and improve. At Symph, we are proud to support enterprises by providing not just tools, but the training, resources, and expertise needed to use them effectively.
With a team that includes Google Certified Workspace Administrators, we bring specialized knowledge to help businesses unlock the full potential of Google Workspace. We don’t just implement technology; we help teams use it in a way that truly supports their goals and drives their business forward.
If you’re looking to enhance your team’s productivity with Google Workspace, Symph is here to help. Our team is committed to providing the training and support you need to get the most out of your tools, so your business can continue to thrive.
Want to see what a difference Google Workspace can make? Let’s start the conversation today.
