· 2 min read
What to expect when you work with us
Our Terms of Work come from 9+ years of software development: how closely we work with you, how we communicate and how we assign designers and developers.
These are our Terms of Work, so you know what to expect when you work with us. We built them from our 9+ years of experience in software development, and they rest on one belief we hold at Symph, that projects succeed when we collaborate well with our clients.
Expect a high degree of engagement
We measure success by the meaningful functionality we build for your project. That means we build as much as time and resources allow, on features that help you reach your business goals.
To do that, we follow a strict delivery process. Every two weeks we create a working version of your project, test and validate it with real users (the people who will use it daily, including you), and iterate from there.
Real users have to be part of the process, because we get the most meaningful results when the project's end users use each version. So we will need you to be our bridge to that hands-on feedback, or the source of it. Startups around the world work this way.
Expect open and honest communication
We will tell you openly when we need something or when something is blocking us, and we will bring possible solutions with their pros and cons. In turn, we expect you to help us decide the best way forward within the time and resources the project has, and to communicate with us openly and honestly too.
Resources are assigned on demand and can be shared
We offer full-time and part-time designers and developers for your project, allocated based on demand and our availability. That helps both when you need more people and when you need to limit your spend. Our people are shared across project teams, so depending on overall demand in our roster, the people on your project might be augmented, swapped or reduced.
We commit to doing the best we can on your project and building something you love. Our project managers and your assigned account executive will work with you through this and give you options if the need comes up.
Our promise
We will deliver your requirements as efficiently as the effort allows, and we want you to get business value all the way through the software development process with us.
If you're ready to start, book your resources.
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