"I Already Paid the Price Yet There Are Still Bugs?"

Software has bugs. That is the plain reality of software development.

You have put time, money and resources into your software project, and it is fair to expect a perfect product from day one. Even well-planned, well-run projects still ship with bugs, though. This post explains why that happens and what we do about it at Symph.

Software development has a lot of moving parts

Building software means many components, technologies and people working together to make something that feels like one smooth experience. With that many parts, nobody can predict and remove every possible bug during development. A bug does not mean the team did a bad job. Bugs come with building software.

Why Do Bugs Occur?

Bugs in software projects usually come from one of four places.

1. New technologies and platforms

Technology keeps changing, so developers keep learning new tools and methods. While they are learning, bugs can creep into the early stages of a project.

2. Complex integrations

Most projects connect to third-party APIs, services or platforms. Those integrations can be complicated, and they can behave in ways nobody expected.

3. Human error

Developers are human, and humans make mistakes. Our team at Symph is skilled and experienced, and we still miss things now and then.

4. Changing requirements

Your needs change as the project goes on. That means changes to the code, and changes to the code can bring new bugs.

How Symph Addresses Bugs in Your Software Project

We know how frustrating it is to find bugs in something you paid for. We also know that finding them, fixing them and learning from them is how a project ends up solid and high quality. This is what we do.

1. Thorough testing

We test all the way through development to catch and fix bugs early, with unit tests, integration tests and end-to-end tests.

2. Continuous improvement

Every bug we find and fix teaches us something, and we use it to improve how we build and the quality of our work.

3. Regular communication

We keep you informed about how your project is going, including the bugs we run into along the way.

4. Responsive support

If you find a bug after we deliver your software, our team is ready to help and fix it quickly.

A bug-free product from the start would be ideal, but software is complicated and bugs happen. We are committed to delivering a high-quality product and fixing whatever bugs come up, and working closely with you is how we get there.

If you want to create meaningful work with us, let us know. We'll be happy to talk with you.